Enable Guest access for Teams

As the Office 365 admin, you must enable the guest feature before you or your organization's users (specifically, team owners) can add guests.

It takes 2 hours to 24 hours for the changes to be effective across your Office 365 organization. If a user sees the message "Contact your administrator" when they try to add a guest to their team, it's likely that either the guest feature hasn't been enabled or the settings aren't effective yet.

Configure guest access in the Microsoft Teams admin center

  1. Sign in to the Microsoft Teams admin center.

  2. Select Org-wide settings > Guest access.

  3. Set the Allow guest access in Microsoft Teams toggle switch to On.

  4. Set the toggles under CallingMeeting, and Messaging to On or Off, depending on the capabilities you want to allow for guest users.

    • Make private calls – Turn this setting On to allow guests to make peer-to-peer calls.

    • Allow IP video - Turn this setting On to allow guests to use video in their calls and meetings.

    • Screen sharing mode – This setting controls the availability of screen sharing for guest users.

      • Turn this setting to Disabled to remove the ability for guests to share their screens in Teams.

      • Turn this setting to Single application to allow sharing of individual applications.

      • Turn this setting to Entire screen to allow complete screen sharing.

    • Allow Meet Now – Turn this setting On to allow guests to use the Meet Now feature in Microsoft Teams.

    • Edit sent messages - Turn this setting On to allow guests to edit messages they previously sent.

    • Guests can delete sent messages – Turn this setting On to allow guests to delete messages they previously sent.

    • Chat – Turn this setting On to give guests the ability to use chat in Teams.

    • Use Giphys in conversations – Turn this setting On to allow guests to use Giphys in conversations. Giphy is an online database and search engine that allows users to search for and share animated GIF files. Each Giphy is assigned a content rating.

    • Giphy content rating – Select a rating from the drop-down list:

      • Allow all content - Guests will be able to insert all Giphys in chats, regardless of the content rating.

      • Moderate - Guests will be able to insert Giphys in chats, but will be moderately restricted from adult content.

      • Strict – Guests will be able to insert Giphys in chats, but will be strictly restricted from inserting adult content.

    • Use Memes in conversations - Turn this setting On to allow guests to use Memes in conversations.

    • Use Stickers in conversations – Turn this setting On to allow guests to use stickers in conversations.

  5. Click Save.


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